Our commitment to European data protection standards
Trans Super is committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR). Although we are based in Singapore, we extend GDPR protections to all users, regardless of location, as part of our commitment to best practices in data protection.
Trans Super Education Centre acts as the data controller for personal information collected through our website and services. Our contact details are:
Trans Super Education Centre
83 Clemenceau Avenue North, #04-17 UE Square
Singapore 239920
Email: [email protected]
We process personal data under the following legal bases:
If you are located in the European Economic Area (EEA) or we are processing your data in connection with EEA activities, you have the following rights:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days of your request, free of charge for the first request.
You can request that we correct any inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for its original purpose or you withdraw consent.
You can request that we limit the processing of your personal data in certain situations, such as while we verify the accuracy of disputed data.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
You can object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we have compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that produce legal effects. We do not currently engage in such automated decision-making.
To exercise any of these rights, please contact us at [email protected] with your request. We may need to verify your identity before processing your request. We will respond within 30 days, or inform you if an extension is needed.
As we are based in Singapore, personal data may be transferred to and processed in Singapore. Singapore has been recognised by the European Commission as providing an adequate level of data protection. Where data is transferred to other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Student records are typically retained for seven years after the last interaction. Marketing consent records are retained until consent is withdrawn.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours. Where the breach is likely to result in high risk to you, we will also notify you directly.
We provide educational services to minors with parental consent. For children under 16 in the EEA, we require parental consent before collecting personal data. Parents may review, correct, or request deletion of their child's data at any time.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in the EU member state of your residence, place of work, or where the alleged infringement occurred.
We may update this GDPR compliance information periodically. We will notify you of significant changes through our website or direct communication.
For any questions about our GDPR compliance or to exercise your rights, please contact:
Data Protection Contact
Trans Super Education Centre
Email: [email protected]